Gyu-Kaku Japanese BBQ

Renz 5 months ago

Such a VIBE. When I called for reservations I was today it might be a little wait but when I arrived Brittany found us a booth immediately and was very pleasant. Our server Randy was very informative and attentive which help make our first visit amazing. Thanks We will go back.

Rachel A 6 months ago

I’ve been here before with my family and had a good experience, which is why I decided to come alone for lunch today. Unfortunately, this visit was very disappointing. From the beginning, I felt uncomfortable. I originally asked to sit by the window, but I was told that section had a different server. Less than 20 minutes later, other guests were seated there, which was confusing. The grill situation was also frustrating. The fire was very low at first, then without explanation, the metal ring on the side was removed and the flame became extremely high. My meat burned quickly. I asked for help, but the same issue continued. I only ordered four plates and planned to order more if everything turned out well, but most of the meat ended up overcooked and inedible. Service throughout the meal felt inattentive. My water sat empty for quite a while before being refilled. When I was ready to pay, I had to call for someone multiple times before anyone came over. I came in during my lunch break hoping to enjoy a relaxing meal, but instead left feeling disappointed. I hope management pays attention to service consistency and guest experience, because this visit was completely different fr

KD Falls 11 months ago

Took the family to Gyu-Kaku in Valencia to try something new and it was great! We had a reservation and got seated right away. Our waiter Timmy was awesome and gave great food tips. Everything we tried was delicious, my family had a blast cooking and eating together. Definitely going back!

Brenda Anguiano a year ago

Very rude water/server/ manager whichever he was , the restaurant specifically said it closes at 8:30, he saw me and my sister walk in at 7:30 and the minute we get to the hostess he makes the comment “today we’ll probably be closing at 8” purposely making us uncomfortable so we asked if we were still able to dine and he says “if you want” he was completely unprofessional and rude. I asked for spicy tuna on crispy rice and he brings it with crumbs of tuna on top it looked more like crumbled tuna on crispy rice instead of spicy tuna on crispy rice.(see the pictures Ive included with this review) I’ve been here so many times and have never had a bad experience. He mentioned to the hostess that it was a slow day and I now understand why. With bad service it’s clear why people do not want to return. I leave Two stars because food other wise was good.

Cynthia Hernandez a year ago

My first time here (also my first time trying Japanese BBQ) it was SO GOOD! Very different flavors compared to Korean BBQ. Our server Tyler was really great. He walked us through everything and gave us his recommendations which were all good. He even suggested similar meats that were our favorite at Korean BBQ spots. Would definitely recommend this place and will be returning again. (Pictures: sake to me punch & ice cream)